1.   Membership Fees

  • Monthly membership fees are automatically charged to your chosen payment method (credit card or direct debit) on the 1st day of date each month.
  • Fees are non-refundable.

2.   Accumulated Balance & Active Membership

Your monthly subscription fee contributes to an accumulated balance in your Cake Club Wallet

Active Subscription Required for Perks:

  • While you may access your Cake Club Wallet balance at any time, member discounts, freebies, and tier-specific perks (e.g., birthday treats, early access) are only available while your subscription is active.
  • If you cancel or pause your membership, your existing balance remains spendable but no further discounts or perks will apply.
  • Balances do not expire but must be used within 12 months of your last transaction (purchase or subscription payment).
  • You will receive a monthly statement detailing your available balance.

3.   Membership Perks

  • Active Subscription Required: All perks (birthday surprises, discounts, sneak peeks) are contingent on maintaining an active membership.
  • Birthday Surprise: Members receive one (1) complimentary birthday treat (as specified for their tier) during their birthday month. Valid only for active subscribers.
  • Discounts: Tier-specific discounts apply only during active membership and cannot be combined with other promotions unless explicitly stated.
  • Exclusive Access: Early notifications about new products or events are provided exclusively to active members.

4.   Redemptions & Usage

  • Cake Club Wallet: May be used indefinitely (subject to 12-month inactivity rule).
  • No active membership? Wallet funds can still be redeemed, but without member discounts or perks.
  • Physical membership cards (where applicable) must be presented for in-store redemptions.

5.   Cancellations & Changes – Upon cancellation: 

  • Your Cake Club Wallet balance remains available for future purchases (without membership perks).
  • Unused perks (e.g., birthday vouchers) are forfeited.
  • Tessa’s Bakery reserves the right to modify terms with 30 days’ notice.

6. General Provisions

  • Membership is non-transferable.
  • Fraudulent use of benefits may result in termination without refund.