CAKES AND CUSTOMISATION

We are not certified Halaal, but do not use any gelatine or alcohol in our cakes.

We bake with all kinds of nuts including peanuts and tree nuts in our bakery and whilst we have robust cross-contamination prevention procedures in place, we cannot guarantee that our products don’t contain traces of nuts. Although a product may not contain nuts, all products are made in a kitchen that handles nuts.

We bake with care and attention to detail but sometimes a piece of eggshell can make its way into our cakes.

Fun-Size Cakes – Our fun size cakes are 2 layer cakes, 15 x 15 cm in diameter and 10cm in height serving 8 generous portions.

Classic Cakes – Our classic cakes are 3 layer cakes and come in two different sizes. 15 cm diameter x 15 cm height serving 10 to 12 generous portions or 20 cm diameter x 15 cm height serving 16 generous portions.

Celebration and Custom Cakes – Our classic cakes are 4 layer cakes and come in two different sizes. 15 cm diameter x 17 cm height serving 10 to 12 generous portions or 20 cm diameter x 17 cm height serving 16 to 20 generous portions.

We have an incredibly talented team of decorators who can create custom cakes, cupcakes, cookies and Cakesicles. Fill out our online form or email us on order@tessasbakery.co.za for help with your order.

Unfortunately we don’t make square celebration cakes.

Our bakery does not specialise in shaped or 3D cakes.

Our bakery does not specialise in fondant covered cakes, however there is very little you can’t achieve with buttercream. We do add fondant accents to our cakes in the form of fondant cut outs, moulded décor etc.

Custom Cakes start at R950.00. If you are looking for something under this budget you can purchase one of our online cakes or you may also tell us your budget and we will try our best to accommodate a custom order

We offer 2-tier cakes which are covered in couverture chocolate ganache which ensures stability when set. This does substantially increase the costs of the cake. We do not unfortunately offer 3-tier or larger cakes.

Yes we would love to quote you on customised Cakesicles to match your cake.

Unfortunately we do not sell these items separately.

All cupcakes have a minimum order of 6 of a single flavour.

The food dyes we use in darker coloured cakes can slightly stain your mouth. If you are ordering for a wedding or similar special occasion we suggest ordering a lighter coloured cake.

We absolutely do! Check out our vegan page for which flavours are currently available. Our vegan products are dairy and egg free.

We do offer a gluten-free option with our customised cakes. Please contact our team on order@tessasbakery.co.za to find out more about our gluten-free options.

CAKE CARE

We bake the old-fashioned way, without the use of preservatives or stabilizers and we always recommend eating them on the day to enjoy them at their best. Depending on your needs you may want to get your cakes a day before you plan to serve them, and that is fine too, just store in their boxes in the fridge. In the unlikely event that you find that you have left over cake, it will stay fresh for an additional two days if stored in an airtight container in the fridge.

Yes, always refrigerate your cake and take it out an hour or two before serving. Always allow your cake to come to room temperature before serving. See our cake care guide here

Whilst we do not recommend freezing our products, we do know of customers who have done this and still enjoyed them afterwards.

ORDERS, DELIVERY AND CANCELLATION

We recommend the following lead times for our products:

Cupcakes – 48 hours
Classic and Fun Size Cakes – 48 hours
Celebration Cakes – 72 hours
Vegan Cakes – 96 hours
Custom Cakes – At least 1 to 2 weeks’ notice

We will always try to accommodate last-minute orders whenever we can; if you have a cake or cupcake emergency and need an urgent order please call us 021 551 6107 and we’ll do our very best to help.

If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. We will always be as accommodating as we can if you need to change or postpone an order but please bear in mind that we may have had to turn away other customers to fulfil your booking for a particular date so refunds/changes are not always possible. For a full run-down on our terms and conditions please see here.

All our cakes and cupcakes need to be hand delivered as they are freshly baked and fragile. We offer a door to door delivery service through our partner FreshDrop at an additional charge. We cannot guarantee delivery times however and delivery will be anytime between 8:00 and 17:00 on your chosen date.

Unfortunately due to the costs associated with hand delivery we do not deliver outside of Cape Town. Orders can be collected from our Milnerton bakery Monday-Saturday.

Unfortunately we require full payment upfront to confirm cake orders. You can however pay the cake in instalments using either the PayJustNow or Payflex options.

OUR BAKERY

We’re a small team and in general if we’re hiring we will advertise on our social media. We’re always interested to hear from people who are as passionate as we are about cake though, and we also try and offer as many internships as possible throughout the year. If you’d like to be considered for an internship or any other position please email us including as much information about yourself as possible along with some photos of your work to des@tessasbakery.co.za

Of course we do! For any partnership or collaborations, please reach out to des@tessasbakery.co.za.